Subject: RE: Refund Issue//8375800335
From: Malik Ismail <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, asjad hussain <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 25 Jun 2020 11:11:43 +0000

Hi Rashid,

Please do the needful.

Regards,
Malik Ismail
From: Seeta Seeta <[email-masked]>
Sent: Thursday, June 25, 2020 3:01 PM
To: Malik Ismail <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; asjad hussain <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund Issue//8375800335

External email sender, please take precaution.
Hi Malik,

Still, we are waiting for your revert.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "asjad hussain" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 23 June, 2020 21:22:10
Subject: Re: Refund Issue//8375800335

Hi Malik,

In this case, the customer order got cancelled and the payment mode was Knet. Please look into this case.

Customer bank details:
Account holder Name: Alaa Abdul Mohsen Youssef Al-Marhoun
Bank name: Al Ahli Bank of Kuwait ABK
Account number: 0605247170100
IBAN: KW26ABKK00000000605247170100
Branch name: University Branch / Khalidiya
Account type: savings account

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 20 June, 2020 17:52:50
Subject: Refund Issue

Hi Team,

Problem Statement: Refund Issue

Order Date : ​Apr 4, 2020
Order ID: ​8375800335
​Order Status: Cancelled

Bank Details :

Account holder Name: Alaa Abdul Mohsen Youssef Al-Marhoun
Bank name: Al Ahli Bank of Kuwait ABK
Account number: 0605247170100
IBAN: KW26ABKK00000000605247170100
Branch name: University Branch / Khalidiya
Account type: savings account

Assistance Required: Need Urgent Refund

Issue Description: The order was canceled from our side due to out of stock but still not refund so we request you to arrange a refund on a priority basis.

Regards,
Hafizullah

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