Subject: Re: Refund Issue//8375800335
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, asjad hussain <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 25 Jun 2020 04:01:21 -0700 (MST)

Hi Malik, 

Still, we are waiting for your revert. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" <[email-masked]> 
To: "malik ismail" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "asjad hussain" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 23 June, 2020 21:22:10 
Subject: Re: Refund Issue//8375800335 

Hi Malik, 

In this case, the customer order got cancelled and the payment mode was Knet. Please look into this case. 

Customer bank details: 
Account holder Name: Alaa Abdul Mohsen Youssef Al-Marhoun 
Bank name: Al Ahli Bank of Kuwait ABK 
Account number: 0605247170100 
IBAN: KW26ABKK00000000605247170100 
Branch name: University Branch / Khalidiya 
Account type: savings account 

Thanks & Regards, 
Seeta Kunwar 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 20 June, 2020 17:52:50 
Subject: Refund Issue 

Hi Team, 

Problem Statement: Refund Issue 

Order Date : ​ Apr 4, 2020 
Order ID: ​8375800335 
​Order Status: Cancelled 

Bank Details : 

Account holder Name: Alaa Abdul Mohsen Youssef Al-Marhoun 
Bank name: Al Ahli Bank of Kuwait ABK 
Account number: 0605247170100 
IBAN: KW26ABKK00000000605247170100 
Branch name: University Branch / Khalidiya 
Account type: savings account 

Assistance Required: Need Urgent Refund 

Issue Description: The order was canceled from our side due to out of stock but still not refund so we request you to arrange a refund on a priority basis. 

Regards, 
Hafizullah