Subject: ON_VALIDATION_CANCELLED Refund issue
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 24 Jun 2020 21:17:26 -0700 (MST)

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date : Jun 22, 2020 
Order ID: 8388969118 
Total Price: KWD26.50 
Identifier: KNET 
Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is not captured in Payment Transactions but the customer is demanding refund and he sent us Transaction Id so we request to check this your priority basis 

Regards 
Hafizullah