Subject: RE: POD ticket ID 1054409
From: "Shipa Delivery Support ([email-masked])" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 24 Jun 2020 12:50:59 -0700 (PDT)

Dear team,

As per the system, the order was delivered to the end customer successfully. Please check again from your end.

Best regards,

Akram Wahdan

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>

Sent: 24/6/2020 6:06 PM GMT+03:00

To: [email-masked]; [email-masked]; [email-masked]

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: POD ticket ID 1054409

Hi Team,

Kindly assist us on below case.

Regards,

Fauzan

From: "Ammar Asif" <[email-masked]>

To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>

Sent: Monday, 1 June, 2020 18:34:42

Subject: POD ticket ID 1054409

Problem Statement: Proof of delivery

Order Date : Apr 29, 2020

Order ID: 6487314620

Tracking ID: S001116649313

Assistance Required: Need urgent POD

Issue Description: the customer has placed his order on Apr 29, 2020 with the order id 6487314620, but as per your website , it says that the items has been delivered but the customer claims that he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order.

please do needful.

Best regards

Ammar asif