Subject: RE: Refund issue: Case id - 1052976 Order Number: 9776037106
From: "Shipa Delivery Support ([email-masked])" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 24 Jun 2020 10:00:13 -0700 (PDT)

Dear team,

Please note the order was cancelled before pickup.

Best regards,

Akram Wahdan

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>

Sent: 24/6/2020 10:22 AM GMT+03:00

To: [email-masked]; [email-masked]

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: Re: Refund issue: Case id - 1052976 Order Number: 9776037106

Hi Team,

With the refernece to the tracking number : S000826001244, as per the tracking number the tracking status is showing Sender / Receiver changed mind so if the order is still with you so please return the order to our warehouse. The order is pending since April and the customer is chasing us for his order.

Thanks & Regards,

Seeta Kunwar

From: "Manish Kumar" <[email-masked]>

To: "Seeta Seeta" <[email-masked]>

Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>

Sent: Wednesday, 24 June, 2020 11:18:50

Subject: Refund issue: Case id - 1052976 Order Number: 9776037106

Hi Team,

Please help us to cancel the delivery and process the refund for the same.

Problem statement - Cancel the delivery - order not shipped from the warehouse

Case id - 1052976

Order Number: 9776037106

Order Created: 4/5/2020

AWB - S000826001244

Assistance required: Urgent refund for this order.

Regards,

Manish