Subject: Late delivery/Refund: Case id - 748425 Order Number: 6480359510
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Wed, 24 Jun 2020 08:02:55 -0700 (MST)

Hi Team, 

Kindly assist us on case. 

Regards. 
Fauzan 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 24 June, 2020 13:15:46 
Subject: Late delivery/Refund: Case id - 748425 Order Number: 6480359510 

Hi Team, 

Kindly note that it's been more than 2.5 months since the order has been placed. We are neither getting any response from the warehouse nor from the Shipa team nor refund is going to be processed. 

@ BS Team: Please help us to deliver the below shipment as we are not getting any response from the Shipa team. 

@ SHIPA Team: Any update on the below delivery? Please do let us know if it is possible to deliver the order so that we can update the customer accordingly. 

No action has been taken after 4/12/2020, please do the needful. 

Problem statement - Late delivery 

Case id - 748425 
Order Number: 6480359510 
Order Created: 4/11/2020 
AWB - S000852214163 

Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order. 

Regards, 
Manish