Subject: Re: Double deduction: With respect to order ids - 6474943962, 6473935068 and 6473789605
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 24 Jun 2020 07:40:57 -0700 (MST)

Hi Manish, 

As per the attachment which is shared by customer we have processed the refund successfully. please find the date of refund as per the order below. 

6474943962 / SAR172.1 / 03-04-2020 
6473935068 / SAR196.4 / 01-04-2020 
6473789605 / SAR212.4 / 01-04-2020 

Regards, 
Fauzan 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 24 June, 2020 13:09:41 
Subject: Double deduction: With respect to order ids - 6474943962, 6473935068 and 6473789605 

Hi Team, 

As per the Jira team, please check the issue with the finance team and do the needful. 

[ https://landmark.atlassian.net/browse/REL-95872 | https://landmark.atlassian.net/browse/REL-95872 ] 

With respect to order ids - 6474943962, 6473935068 and 6473789605 the order status is on validation canceled. 

The amount was capture and refund processed from our side for all the above orders but on 4/1/2020 there is a deduction for all the orders again. 

We request you to please check the deduction. For your reference see the attachment and do the needful. 

Thank you for your help. 

Regards, 
Manish