Subject: POD //// 9781003554
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 24 Jun 2020 07:23:34 -0700 (MST)

Hi Team, 

Ticket number: 984131 
Order Date : May 4, 2020 
Delivery Date: May 7, 2020 
Order ID: 9781003554 
Tracking ID: FP0504000953 

Assistance Required: Need urgent proof of delivery. 

Issue Description: The customer reported that she did not receive the order. 

We have already escalated this case to concern team but did not get any response so far and the total cost of the order is AED 132. 

Please share the poof of delivery with the ID proof as customer is chasing us for the refund now. 

Thank you for your help! 

Regards, 
Shivan