Subject: Delay in delivery: Case id - 1050975 Order Number: 6484300678
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Wed, 24 Jun 2020 07:01:55 -0700 (MST)

Hi Team, 

With reference to order ID: 6484300678 
Tracking ID: FP05190001655 
Customer placed order on Apr 20, 2020 and till now he/she has not received the order. As per the hybris the order status is shipped. 
Kindly check and do the needful. 

Regards, 
Fauzan 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 24 June, 2020 11:12:32 
Subject: Delay in delivery: Case id - 1050975 Order Number: 6484300678 

Hi Team, 

Kindly note that the below shipment still not delivered to the customer. Please do let us know what's causing the delay in delivery. 

Problem statement - Late delivery 

Case id - 1050975 
Order Number: 6484300678 
Order Created: 4/20/2020 
AWB - FP05190001655 

Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order. 

Regards, 
Manish