Subject: Missing items
From: "Abass Ahmed. Elamin " <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 24 Jun 2020 06:44:07 -0700 (MST)

ticket #1153735 

Hi Team, 

Problem Statement: (Missing items) 
Order Date : 21/04/2020 
Order ID: 6484821168 
Tracking ID: S001074639179 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 12 items but as per the customer she has only received 11 items, Under the consignment details we can see that all 12 items has been Delivered from our side. 
Customer history: 1 ITEMS OUT OF 12 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 
The missing item is 160810882 - - Juniors Air Hockey Game Set the cost of the item is SAR155.00 

Regards, 
Abass