Subject: Missing items
From: "Abass Ahmed. Elamin " <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 24 Jun 2020 06:39:28 -0700 (MST)

ticket #1144356 

Hi Team, 

Problem Statement: (Missing items) 
Order Date : 01/06/2020 
Order ID: 6495798099 
Tracking ID: FP06021000103 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 16 items but as per the customer she has only received 14 items, Under the consignment details we can see that all 16 items has been Delivered from our side. 
Customer history: 1 ITEMS OUT OF 16 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 
The missing item is 1- 162102171 - - Plain Padded T-shirt Bra with Hook and Eye Closure the cost of the item is SAR30.00 
2- 161567348 - - Striped Bedroom Slides the cost of the item is SAR30.00 

Regards, 
Abass