Subject: validation cancelled # 8387071121
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Abdulqader Ahmed <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 24 Jun 2020 05:27:04 -0700 (MST)

Hi Team, 

With reference to order # 8387071121 
The order is marked as on validation cancelled and customer claiming that the amount has been deducted under transaction ID: KwsQ: 01621002890 
Amount KWD34.50 
Kindly check and do the needful. 

Regards, 
Fauzan 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, 24 June, 2020 04:42:44 
Subject: Refund 

Hi Team, 

Problem Statement: ON_VALIDATION_CANCELLED 
Order Date : Jun 10, 2020 
Order ID: 8387071121 
Tickt No 1187892 
reference number:KwsQ: 01621002890 

issue description: customer asking for a refund and Also give the reference number KwsQ: 01621002890 
. 

Regards, 
Abdulqader