Subject: POD /// 8377921809
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 24 Jun 2020 03:49:42 -0700 (MST)

Hi Team, 

Ticket number: 794555 
Order Date : 15 April, 2020 
Delivery Date: 25 April, 2020 
Order ID: 8377921809 
Tracking ID: FP04201000148 

Assistance Required: Need urgent proof of delivery. 

Issue Description: The customer reported that he did not receive the order. 

We have already escalated this case to concern team but did not get any response so far. 

Also, the total cost of the order is KWD 36.50 

Please share the poof of delivery with the ID proof as customer is chasing us for the refund now. 

Thank you for your help! 

Regards, 
Shivani