Subject: Re: Missing items #8374092031 Ticket #592481
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: midhun madhu <[email-masked]>, ecom cpkuwait <[email-masked]>, ecom cskuwait <[email-masked]>, ansari munawar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 24 Jun 2020 03:25:58 -0700 (MST)

Hi Team, 

any update on below case. we have added the details to the missing item sheet. and customer come back to us kindly check and do the needful. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "midhun madhu" <[email-masked]>, "ecom cpkuwait" <[email-masked]>, "ecom cskuwait" <[email-masked]>, "ansari munawar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Friday, 17 April, 2020 17:42:59 
Subject: Missing items #8374092031 Ticket #592481 

Hi Team, 

Problem Statement: Missing items 
Order Date : Mar 24, 2020 
Order ID: 8374092031 
Tracking ID: 100040876883 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 8 items but as per the customer she has only received 5 items, Under the consignment details we can see that all 8 items has been shipped/Delivered from our side. 

The missing item is 
160833130 - - Juniors Swish Basketball Shoot Out Toy (KWD13.75). 
153328025 - - Juniors Kitchen Set (KWD10.25). 
156848301 - - Juniors Drawing Stand with Double-Sided Board (KWD12.90). 

Customer Name: Maram Alenzi 
Contact No: +96555111361 

​ 

Regards, 
Fauzan