Subject: Refund issue: Case id - 984626 Order Number: 6483152503
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeel Ahmad Hajam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 24 Jun 2020 02:24:36 -0700 (MST)

Hi Team, 

Kindly note that as per the courier team it is not possible to deliver the shipment and the shipment status is RTO. We request you to please help us to process the refund for the below order. 

Problem statement - Cancel the order as the customer is asking for a refund 

Case id - 984626 
Order Number: 6483152503 
Order Created: 4/17/2020 
AWB - FP05190001279 

Assistance required: Urgent refund for this order 

Regards, 
Manish