Subject: Re: late shipment ticket ID 1188428
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ammar Asif <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 24 Jun 2020 00:15:08 -0700 (MST)

Hi Team, 

With the reference to the tracking number: CRDSAL0025156420, the order is still showing shipped and customer is chasing us for his order so we request you to arrange the delivery ASAP. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 24 June, 2020 11:31:14 
Subject: late shipment ticket ID 1188428 

Problem Statement: late shipment 
Order Date : Jun 2, 2020 
Order ID: 6496118774 
Tracking ID: CRDSAL0025156420، 
Assistance Required: Need urgent shipment. 

Issue Description: the customer has placed his order on Jun 2, 2020 with the order id 6496118774, in 2 consignments but he did not receive his second consignment which was with saudipost ,and the delivery date has already been passed. Now he is chasing us for his second consignment. 

please do needful. 

Best regards 
Ammar asif