Subject: Re: Proof of delivery: Case id - 1042788, Order Number: 6485361667
From: Manish Kumar <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 23 Jun 2020 22:29:05 -0700 (MST)

Please note that the POD shared below does not belong to the customer. Please help us to resolve the below case as we are not getting any response from the warehouse as well. 

From: "ALL RUH OPS - Landmark" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "ALL RUH OPS - Landmark" <[email-masked]>, "Ramez Grada" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, 3 June, 2020 11:58:24 
Subject: RE: Proof of delivery: Case id - 1042788, Order Number: 6485361667 

Dear, 

Kindly find the attached POD . 

Best Regards 

CMT Executive Aramex International – KSA – Riyadh 

Tel: +966 920027447 

aramex.com 

[ http://www.twitter.com/aramex ] [ http://www.facebook.com/aramex ] [ http://www.linkedin.com/companies/11516 ] 

For a greener planet, please don ’ t print this email unless necessary. 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Tuesday, June 2, 2020 7:34 PM 
To: ALL RUH OPS - Landmark <[email-masked]>; Abdulrahman Mohamad (SA) <[email-masked]>; Ramez Grada <[email-masked]> 
Cc: Manish Kumar <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; [email-masked] 
Subject: Proof of delivery: Case id - 1042788, Order Number: 6485361667 
Importance: High 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Team, 

Problem Statement: Need POD 

Order Date : Apr 23, 2020 

Order ID: 6485361667 

Tracking ID: 45944321010 

Assistance Required: Need Urgent POD 

Issue Description: The order was shipped from our side on 4/26/20 and as per shipa website the order delivered to customer on 5/13/20 , But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID. 

Regards, 

Fauzan 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 2 June, 2020 18:43:45 
Subject: Proof of delivery: Case id - 1042788, Order Number: 6485361667 

Hi Team, 

Please assist us to resolve the below issue. 

Problem statement - The customer has reported to us that he has not received his order however as per the tracking it seems delivered. 

Case id - 1042788 

Order Number: 6485361667 

Order Created: 4/23/2020 

AWB - 45944321010 

Assistance required: Please help us with the proof of delivery. 

Regards, 

Manish