Subject: POD& REFUND APPROVAL REQUEST// 6453845221
From: Algaili Ahmed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 23 Jun 2020 20:50:13 -0700 (MST)

Hi Team, 

Kindly follow up with relevant teams to solve the issue on urgent, since it is pending for long time, the customer with us since 2018 and it is first time to report the issue: 

Hi Team, 

Problem Statement: Need POD 
Order Date : Nov 25, 2019 
Order ID: 6453845221 
Tracking ID: S000269666238 
Assistance Required: Need Urgent POD 

Issue Description: The order was shipped from our side on 11/26/19 and as per shipa website the order delivered to customer on 30/11/2019, But customer claiming that he has not received the order, Kindly check and share with us the POD and customer ID. 

Regards, 
shadab