Subject: Missing items/ 6485534992
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: asjad hussain <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Tue, 23 Jun 2020 12:04:10 -0700 (MST)

Hi Team. 

Kindly assist us on below case. 

Regards, 
Fauzan 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 23 June, 2020 23:49:02 
Subject: Missing items/ 6485534992 

Hi team, 

Problem Statement: (Missing items) 
Order Date : Apr 24, 2020 
Order ID: 6485534992 
Tracking ID: 45944567513 and 45945217371 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 5 items but as per the customer he/she has only received 4 items, Under the consignment details we can see that all 5 items has been shipped/Delivered from our side. 
Customer history: 1 ITEMS OUT OF 5 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is ​160124405 - - Max Factor Brow Shaper Quantity (6) SAR348. 

Regards, 
Asjad.