Subject: RE: Refund Not Processed Order ID: 6470806227
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Mohammed Athar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, "Abdulaziz Ahmed, Hasan. Ghilan" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 23 Jun 2020 18:13:46 +0000

Hi Athar,

Please process refund for below order. Details updated in Hybris.

Order : 6470806227
Ticket 05958007

Regards,
Malik Ismail
From: Shakeeb Arsalan <[email-masked]>
Sent: Tuesday, June 23, 2020 7:20 PM
To: Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Abdulaziz Ahmed, Hasan. Ghilan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund Not Processed Order ID: 6470806227

External email sender, please take precaution.
Hi Malik

Issue status : Refund Cash value

Order : 6470806227
RMA : 23402027

The bank details have been updated on hybris. and the RMA status till now BANK_TRANSFER_IN_PROGRESS
Please assist.

Regards
Shakeeb

________________________________
From: "Abdulaziz Ahmed, Hasan. Ghilan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 8 June, 2020 16:42:01
Subject: Refund Not Processed Order ID: 6470806227

Hi Team,

Problem Statement: Refund Not Processed
Order Date :18/03/2020
Order ID: 6470806227
Tracking ID: 34111451152321
RMA: 23402027

Assistance Required: Need refund for customer.

Issue Description: As per the Fetcher website the return items has been returned to WH and till now the RMA not processed kindly check and process the RMA asap.

Regards,
Abdulaziz Ghilan

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