Subject: Re: Refund Not Processed Order ID: 6470806227
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, "Abdulaziz Ahmed, Hasan. Ghilan" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 23 Jun 2020 08:19:58 -0700 (MST)

Hi Malik 

Issue status : Refund Cash value 

Order : 6470806227 
RMA : 23402027 

The bank details have been updated on hybris. and the RMA status till now BANK_TRANSFER_IN_PROGRESS 
Please assist. 

Regards 
Shakeeb 

From: "Abdulaziz Ahmed, Hasan. Ghilan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 8 June, 2020 16:42:01 
Subject: Refund Not Processed Order ID: 6470806227 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date :18/03/2020 
Order ID: 6470806227 
Tracking ID: 34111451152321 
RMA: 23402027 

Assistance Required: Need refund for customer. 

Issue Description: As per the Fetcher website the return items has been returned to WH and till now the RMA not processed kindly check and process the RMA asap. 

Regards, 
Abdulaziz Ghilan