Subject: Re: SADAD refund ticket for order number: 6484735778
From: Asjad Hussain <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 23 Jun 2020 07:37:18 -0700 (MST)

Hi team, 

The customer has provided us the correct IBAN : SA8480000147608010602583 

Kindly do the needful. 

Regards, 
Asjad 

From: "Malik Ismail" <[email-masked]> 
To: "Mohammed Athar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Tuesday, 23 June, 2020 18:09:38 
Subject: RE: SADAD refund ticket for order number: 6484735778 

Thanks Athar. 

Hi Shakeeb, 

Please provide correct IBAN as below IBAN incorrect as should be 24 digit numeric. 

Regards, 

Malik Ismail 

From: Mohammed Athar <[email-masked]> 
Sent: Tuesday, June 23, 2020 4:30 PM 
To: Malik Ismail <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Asjad Hussain <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: SADAD refund ticket for order number: 6484735778 

Hi Malik, 

	

Date 	

HijraDate 	

Time 	

Description 	

Remarks 	

Credit 

21/04/2020 	

28/08/1441 	

05:32 	

Merchant Payment 	

P1000000000004686206/SMTD9SL1587479471982 Payment 	

697.83 

Thanks & Regards, 

Athar Mohammed, 

From: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, June 21, 2020 2:40 PM 
To: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Athar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Asjad Hussain < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: SADAD refund ticket for order number: 6484735778 

Hi Athar, 

Please confirm if amount captured successfully. 

Tnx ID P1000000000004686206 

Date Apr 21, 2020 

Amount SAR 709 

Regards, 

Malik Ismail 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, June 21, 2020 3:28 PM 
To: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Asjad Hussain < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: SADAD refund ticket for order number: 6484735778 

External email sender, please take precaution. 

Hi Malik, 

Please check the below concern and do the needful. 

Regards 
Shakeeb 

From: "Asjad Hussain" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 1 June, 2020 20:29:52 
Subject: SADAD refund ticket for order number: 6484735778 

Hi team, 

with reference ton order number: 6484735778 
Transaction ID : P1000000000004686206 

The order was cancelled but the refund is not processed and the customer has shared the bank details as following: 

Bank name & branch: Al-Rajhi /Nammar neighborhood 

· Account name: Reem Saad Nasser Al-Arifi 

· Account number: 147608010602583 

· IBAN number: SA848000014760802583 

kindly check and do the needful. 

Regards, 

Asjad 

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