Subject: RE: Missing items 6491151570 & S001259519700
From: "Shipa Delivery Support ([email-masked])" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 23 Jun 2020 04:50:27 -0700 (PDT)

Dear team,

Kindly that the order is still under delivery process.

We will do our best to arrange the delivery as requested.

Best regards,

Akram Wahdan

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>

Sent: 23/6/2020 12:35 PM GMT+03:00

To: [email-masked]; [email-masked]; [email-masked]

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: Re: Missing items 6491151570 & S001259519700

Dear Team,

Problem Statement: Missing items

Order Date:Order Created:May 12, 2020

Order ID:6491151570

Tracking ID: S001259519700

Assistance Required: Need missing item

Issue Description: Customer placed order for 12 items but as per the customer he/she has only received 11 items, Under the consignment details we can see that all 12 items has been shipped/Delivered from our side.

The missing item is 162032141 - - Juniors Rudy Bassinet ( SAR 429 )

Please confirm when is the item mentioned above is going to be delivered ?

Best Regards,

S

hakeeb

From: "Ala Hamood" <[email-masked]>

To: "Seeta Seeta" <[email-masked]>

Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>

Sent: Friday, 5 June, 2020 11:01:26

Subject: Missing items  6491151570     1085225

Dear Team,

Problem Statement: Missing items

Order Date:Order Created:May 12, 2020

Order ID:6491151570

Tracking ID: S001259519700

Assistance Required: Need missing item

Issue Description: Customer placed order for 12 items but as per the customer he/she has only received 11 items, Under the consignment details we can see that all 12 items has been shipped/Delivered from our side.

The missing item is 162032141 - - Juniors Rudy Bassinet ( SAR 429 )

Best Regards,

Ala Aldin