Subject: Missing Items - Ticket ID 1014262
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, [email-masked]
Date: Mon, 22 Jun 2020 11:17:04 -0700 (MST)

Hi Team, 

Kindly assist us on below case. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Monday, 22 June, 2020 23:24:50 
Subject: Missing Items - Ticket ID 1014262 

Dear Team, 
Kindly assist. 

Problem Statement: Missing items 
Order Date: 10/04/2020 
Order ID: 6479710359 
Tracking ID: 290087215078 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 9 items but as per the customer he/she has only received 6 items, Under the consignment details we can see that all 9 items has been Delivered from our side. 

Customer history: 3 ITEMS OUT OF 9 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing items are: 
119800849 - - Wax Lyrical Red Cherries Tealights - Set of 9 fo SAR 48.00 
119802158 - - Colony Rose and Garden Jar Candle for SAR 48.00 
161086442 - - Liberty Candle Iced Cranberry Candle Jar for SAR 35.00 

Regards, 
Nikhil