Subject: Missing Items - Ticket ID 1014262
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Mon, 22 Jun 2020 23:24:50 +0530

Dear Team,

Kindly assist.

Problem Statement: Missing items
Order Date: 10/04/2020
Order ID: 6479710359
Tracking ID: 290087215078
Assistance Required: Need missing item

Issue Description: Customer placed order for 9 items but as per the
customer he/she has only received 6 items, Under the consignment details we
can see that all 9 items has been Delivered from our side.

Customer history: 3 ITEMS OUT OF 9 IS MISSING, CUSTOMER WANTS THE SAME
ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY.

The missing items are:
119800849 - - Wax Lyrical Red Cherries Tealights - Set of 9 fo SAR 48.00
119802158 - - Colony Rose and Garden Jar Candle for SAR 48.00
161086442 - - Liberty Candle Iced Cranberry Candle Jar for SAR 35.00

Regards,
Nikhil