Subject: Re: Arabic Language Test - sayyid suhaib Thangal
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: HR <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Mon, 22 Jun 2020 10:28:15 -0700 (MST)

Hi Harpreet, 

Rating the candidate 4 out of 10. 

Regards. 
Fauzan 

From: "HR" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "saurabh" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "saurabh" <[email-masked]> 
Sent: Sunday, 21 June, 2020 20:29:21 
Subject: Fwd: Arabic Language Test - sayyid suhaib Thangal 

Hi Team, 

Please evaluate this test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			Foreign Language Screening Test 
		Name 	sayyid suhaib Thangal / (0494) 9400524702 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	It is gutwrenching to know that like this mistake perhaps might destroye our comepany it self so we should always botherd about it . according to me if i have any problems like this first of all i will try in my birst to convince him about our company and apologize him never ever repeate like this and offer him his needy thing as free. If customer shower me with the floodof reproching not open to doubt i will never ever shout him and take all responsibility on my head, i will never allow him to degrade our company because in my opinion if one works in a company he should have a loyalty with it 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Iam sayyid suhaib thangal from Kerala, malappuram district. Iwas born in 1991 November 7 in ponmundam village, i have mother ,4 brother 4 sisters ,my father and one of my sister are late. I gained my primary education from GMUP school at ponmundam there after i joined markaz higher secondary school at karthala, then i joined at a Arabic college to complete my my higher secondary education ,degree and pg, i graduated in English literature from calicut university and gained my postgraduation in Arabic literature from the same university, now i am working as Arabic English teacher in KYHSS higher secondary school at athavanad , my hobby is writing Arabic stories and translate other stories to Arabic, i have my owm blog to upload my Arabic stories. 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	ومما لا شك فيه ولا ريب ان خدمة عملاء الجيدة سيهتمون حسب طاقتهم بما يظن به العملاء وليس فقط 
وهي تتداخل حسب وسعهم لكي ينجح العملاء ظن 
اما خدمة العملاء الفاسدة والقبيحة وهي لا تحتفلن ابدا بما ىهمه العملاء 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	امكن ان ينصر الكثير من الناس 
امكن ان يفك الهم اللذي يزعج العملاء 
امكن ان يشجعهم لهذه الخدمة 
امكن ان يديمهم في الراحة 
امكن ان يمارسهم لكي ينفع بهذه الخدمة 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	وفي يوم من الايام ززت مدينة كبيرة في الهند وهي مدينة بنكلور وما لبثت ان ادخل فيها حتى عجبت كل العجب ,وما زلت افكرعن عظمة هذه المدينة العملاقة وقلت في ذهني ما اجمل هذه المدينة وما اجمل ابنيتها وما اللذي اكثر الناس في هذه المدينة, وشرع اناتجول في طول المدينة وعرضها فشاهدت المزيد من العجائب لا سابقة لها, وسالت مراة بعد مراة لاخي سلام حول هذه المدينة فقالني يا اخي هذه المدينة سوف يعجبك مما رايت منقبل ثم يعينا لزيارة العديد منالاسواق واشتريت منها العديد من البضائع من الكترونيا وغيرها اشتريت العديد من الملابس ليباع في المدينة اللتي اعيش فيها اليوم 
ومما اعجبني لا