Subject: Re: BABYSHOP TEAM
From: Shakeeb Arsalan <[email-masked]>
To: Mykel Nakhnoukh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 22 Jun 2020 09:29:07 -0700 (MST)

The item is not coming under the non-returnable items, Go ahead and create RMA 

From: "Mykel Nakhnoukh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 3 June, 2020 16:06:44 
Subject: BABYSHOP TEAM 

Hi Team, 

Problem Statement: BABYSHOP TEAM 
Order Date : Apr 26, 2020 
Order ID: 8379926635 
Tracking ID: FP05021000878 
Assistance Required: Damaged Item Received : 158488958 - - Multi Functional Drum 
Issue Description: Customer emailed us informing that he/she received the item on 23/10/19 but the item which they received is damaged, customer also provided us the picture of damaged item. 
Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards,