Subject: RE: Returned items / Refund approva/ 6481953853
From: Sachin Maheshwari <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Algaili Ahmed <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 22 Jun 2020 14:35:59 +0000

Ok proceed

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<http://www.babyshopstores.com/> I www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, June 22, 2020 3:24 PM
To: Sachin Maheshwari <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Algaili Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Returned items / Refund approva/ 6481953853

External email sender, please take precaution.
Hi Team,

Problem Statement: Refund Approval
Order Date : Apr 15, 2020
Order ID: 6481953853
Tracking ID: 290086095091
Assistance Required: Need Refund approval
Issue Description: Customer placed order for 4 items but as per the customer he/she has only received 1 items, Under the consignment details we can see that all 4 items have been shipped/Delivered from our side, Afer checking with the courier partner we have been informed that one package have been returned to the WH (PFA) but they did not mention what are the items have been returned.

The No t delivered items as per the customer are :
162043965 - - Juniors Printed Feeding Pillow SAR72.00
157090545 - - Juniors Printed Blanket SAR26.00
160250414 - - Juniors Printed Diaper Bag with Zip Closure SAR71.00

Regards,
Shakeeb

________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 3 June, 2020 12:24:06
Subject: Missing items// 6481953853

Hi Team,

Problem Statement: Missing items
Order Date : Apr 15, 2020
Order ID: 6481953853
Tracking ID: 290086095091
Assistance Required: Need missing item
Issue Description: Customer placed order for 4 items but as per the customer he/she has only received 1 items, Under the consignment details we can see that all 4 items have been shipped/Delivered from our side.

The missing items are :
162043965 - - Juniors Printed Feeding Pillow SAR72.00
157090545 - - Juniors Printed Blanket SAR26.00
160250414 - - Juniors Printed Diaper Bag with Zip Closure SAR71.00

Regards,
Algaily

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