Subject: Re: Missing items #6479868451
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Arish Laila <[email-masked]>, suvadeep saha <[email-masked]>, ramesh gottimukkala <[email-masked]>, Sachin Maheshwari <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 22 Jun 2020 06:28:30 -0700 (MST)

Hi Team, 

Any update on below case. 

Regrads, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Arish Laila" <[email-masked]>, "suvadeep saha" <[email-masked]>, "ramesh gottimukkala" <[email-masked]>, "Sachin Maheshwari" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 16 June, 2020 19:49:35 
Subject: Re: Missing items #6479868451 

Hi Team, 

We are still waiting an update on below case. kindly assist us if we can manually refund for the missing item. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Arish Laila" <[email-masked]>, "suvadeep saha" <[email-masked]>, "ramesh gottimukkala" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Sachin Maheshwari" <[email-masked]> 
Sent: Thursday, 11 June, 2020 19:41:42 
Subject: Missing items #6479868451 

Hi Team, 

Problem Statement: Missing items 
Order Date : Apr 10, 2020 
Order ID: 6479868451 
Tracking ID: 290085093070 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 3 items but as per the customer he/she has only received 2 items, Under the consignment details we can see that all 3 items has been shipped/Delivered from our side. 

The missing item is 162079017 - - CuddleCo Harmony Hypoallergenic Bamboo Sprung Mattress (WWD) (SAR499.00 ) 

Regards, 
Fauzan