Subject: FW: OLM Escalation Matrix - UAE/KSA
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, deeksha <[email-masked]>
Date: Mon, 22 Jun 2020 12:47:36 +0000

Hi Team,

Please find the below updated escalation matrix for Own Last Mile in UAE (as mentioned below)

From: Sanjana Suresh <[email-masked]>
Sent: Monday, June 22, 2020 3:25 PM
To: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Nikita Jangir <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; Harshit Luthra <[email-masked]>; Renato Salipande <[email-masked]>; Sean Daniel <[email-masked]>; Ebtehal Sayed <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; HCUAECCC <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; Ashish Karini <[email-masked]>; Anwar P. Panery <[email-masked]>; Mustehsan Siddiqui <[email-masked]>
Subject: OLM Escalation Matrix - UAE/KSA

Hi team,

Below is the escalation matrix for the OLM team, kindly adhere to the levels of escalations for faster responses/solutions:

1st level
2nd Level
3rd level
Dubai
Name
Email Id
Name
Email Id
Name
Email Id
Vaibhav Ohri
[email-masked]<mailto:[email-masked]>
Ashish K
[email-masked]<mailto:[email-masked]>
Anwar P
[email-masked]<mailto:[email-masked]>
Dipesh Regmi
[email-masked]<mailto:[email-masked]>

Abudhabi
Saikat Das
[email-masked]<mailto:[email-masked]>
Ashish K
[email-masked]<mailto:[email-masked]>
Anwar P
[email-masked]<mailto:[email-masked]>
Muzahir Abbas
[email-masked]<mailto:[email-masked]>

Thanks and Regards,
Sanjana Suresh
Email:- [email-masked]<mailto:[email-masked]>
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