Subject: Re: incorrect Delivery // 6488254558
From: M Ataullah <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 22 Jun 2020 01:28:20 -0700 (MST)

Hi Team, 

Any update? 

Regards 
Ataullah 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 13 June, 2020 16:59:28 
Subject: incorrect Delivery // 6488254558 

​ Hi Team, 

Problem Statement: incorrect Delivery 

Order Date: May 2, 2020 

Order ID: 6488254558 
Tracking ID: 45948544224 
Order Value; 157.5 SAR 
Assistance Required: Need to assist further about this case, 

Issue Description: As per portal the order has been delivered on 5/10/20, but the customer is claiming he did not receive the order, it was escalated to the courier team, they shared with us signature proof, but the customer is denying to accept that he is saying it's not his signature, and now his chasing his refund back, 

Customer History; It's first purchase with us, 

Regards, 
Syed Ataullah