Subject: RE: Late delivered Item 9775505758 & 45903658275
From: Tanveer Sawant <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, ALL DXB DOM - Banks e-Commerce <[email-masked]>, Shahazad Kallittavalappil <[email-masked]>, Vijesh Chirakkal <[email-masked]>, Shirin Suseelan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ali Atef <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Mon, 22 Jun 2020 04:29:46 +0000

Dear

Notified ops to arrange remaining piece asap

------------------------
Best Regards,
Tanveer
Aramex International

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, June 21, 2020 8:14 PM
To: ALL DXB DOM - Banks e-Commerce <[email-masked]>; Shahazad Kallittavalappil <[email-masked]>; Vijesh Chirakkal <[email-masked]>; Shirin Suseelan <[email-masked]>; Tanveer Sawant <[email-masked]>; [email-masked]
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ali Atef <[email-masked]>; [email-masked]
Subject: Re: Late delivered Item 9775505758 & 45903658275

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

Problem Statement: Late Delivery

Order Date : 02/04/2020

Order ID: 9775505758
Tracking ID: 45903658275
Customer's contact NO : +971507090132
Customer's Address : Fujairah, Dibba road- Khorfakkan , The first house opposite Al Reem salon
Assistance Required: Need Urgent Delivery

Issue Description: Regarding the tracking ID mentioned above 9 items have been delivered out of 10, The following item (162135713 - - Marble Accent Table - Set of 2) still not delivered.
Please contact the customer and arrange the delivery the soonest.

Customer is chasing us for his order so we request you to expedite the delivery date.

Regards,
Shakeeb

________________________________
From: "Ali Atef" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 2 June, 2020 17:29:33
Subject: Missing items

Problem Statement: (Missing items)

Order Date : 02/04/2020

Order ID: 9775505758
Tracking ID: 45903658275
Assistance Required: Need missing item

Customer history: 1 ITEMS OUT OF 10 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY.

The missing item is 162135713

Regards,
Atef