Subject: Re: missing item//6495295200
From: Numan Ali <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Amr Essam <[email-masked]>, ShipaDelivery Support <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Haithm Saeed <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 21 Jun 2020 21:53:14 +0300

Hi Seeta,

delivery center has confirmed complete order delivery as it is

On Sun, Jun 21, 2020 at 2:36 PM Seeta Seeta <[email-masked]>
wrote:

> Hi Team,
>
> With the reference to the order number 6495295200, the customer is
> claiming he didn't receive 2 items. However, as per the details, it shows
> all items have been delivered under tracking id :S001384345009.
>
> The missing items are :
> 162125265 - - Moulded Decorative Oval Tray - 49x28 cms
> 161337394 - - Striped Round Neck T-Shirt and Melange Printed Pyjama Set
>
>
>
> Thanks & Regards,
> Seeta Kunwar
>
> ------------------------------
> *From: *"Haithm Saeed" <[email-masked]>
> *To: *"Seeta Seeta" <[email-masked]>
> *Cc: *"Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <
> [email-masked]>, "Fauzan Ahmad, Musalman" <
> [email-masked]>
> *Sent: *Sunday, 21 June, 2020 00:19:27
> *Subject: *missing item
>
> Hi Team,
>
> Problem Statement: Missing items
> Order Date :May 30, 2020
> Order ID: 6495295200
> Tracking ID:S001384345009
> Assistance Required: Need missing item
> Issue Description: Customer placed order for 12 items but as per the
> customer she has only received 10 items,
>
> The missing item is 1-162125265 - - Moulded Decorative Oval Tray - 49x28
> cms
>                                2-161337394 - - Striped Round Neck T-Shirt
>
> Regards
> ,HAITHM SAEED
>
>

-- 
Numan Ali
Operations
<http://shipa.com/logistics-for-business/shipa-delivery/>
*M:* +966594621571
[email-masked]
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