Subject: Re: Missing items
From: Seeta Seeta <[email-masked]>
To: Ali Atef <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 21 Jun 2020 03:54:08 -0700 (MST)

Hi Atef, 

The refund for missing item has already processed. Why you are not checking the case on hybris before escalating the case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ali Atef" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 20 June, 2020 21:22:21 
Subject: Missing items 

Hi Team, 

Problem Statement: Missing items 
Order Date :May 22, 2020 
Order ID:6493478189 
Tracking ID: S001334015631 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 25 items but as per the customer he/she has only received 24 items, Under the consignment details we can see that all 25 items has been shipped/Delivered from our side. 

The missing item is 162164806 - - Delta Play Time Rocking Jungle Bassinet (599 SAR) 

Regards, 
Atef