Subject: Ticket Back Logs - Livesalesman
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>, Mohd Imran <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Sun, 21 Jun 2020 10:04:55 +0000

Hi Seeta,

As discussed, let's push the team to close as many tickets as possible.

We have a lot of back logs still for May and June.

Let's do overtime for at least a week and check if there are any significant changes to the numbers.

Please advise as well how soon this will be done and how many hours are we giving overtime to the agents.

FYI @Mohd Imran<mailto:[email-masked]>

MONTH
Count of Cases
Feb
3
Mar
37
Apr
283
May
1449
Jun
2498
Grand Total
4270

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

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