Subject: Re: Missing items)
From: Shakeeb Arsalan <[email-masked]>
To: Mohammad Shafeeque <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sun, 21 Jun 2020 00:00:14 -0700 (MST)

ur ticket has been merged with another one 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Thursday, 18 June, 2020 19:34:51 
Subject: Missing items) 

Hi Team, 

Problem Statement: (Missing items) 

Order Date : 13/04/2020 
Order ID: 6481039548 
Tracking ID: S000865266475،S000874850250 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 4 items but as per the customer he/she has only received 3 items, Under the consignment details we can see that all 4 items has been shipped/Delivered from our side. 

Customer history: 1 ITEMS OUT OF 4 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 
162030113 - - Juniors Lucas Seamless Swing SAR 579 

Regards, 
Shafeeque