Subject: RE: late delivery 6484837560
From: Sachin Maheshwari <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ammar Asif <[email-masked]>, Escalations Dxbteam <[email-masked]>, Suvadeep Saha <[email-masked]>, Sree Adhikessavan <[email-masked]>, ArishLaila <[email-masked]>
Date: Sun, 21 Jun 2020 04:37:15 +0000

Process manual refund.

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<http://www.babyshopstores.com/> I www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, June 20, 2020 5:18 PM
To: Sachin Maheshwari <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ammar Asif <[email-masked]>; Escalations Dxbteam <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>; ArishLaila <[email-masked]>
Subject: Re: late delivery 6484837560

External email sender, please take precaution.
Hi Sachin,

Problem Statement: (Late Shipping)

Order Date : Apr 21, 2020
Order ID: 6484837560
Tracking ID: 45952265144
Issue description : the shipment mentioned above is pending since 21st of Apr, we have escalated the issue to the WH to do the needful but we did not get any reply.

Please advise in order to close this issue.

Regards
Shakeeb

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ammar Asif" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 4 June, 2020 18:30:30
Subject: Re: late delivery 6484837560

Hi Team

Problem Statement: (Late Shipping)

Order Date : Apr 21, 2020
Order ID: 6484837560
Tracking ID: 45952265144

Assistance Required: Need Urgent Delivery
Customer is chasing us for the order so we request you to expedite the Shipping or just cancel the order and refund the customer.

Regards,
Shakeeb

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 31 May, 2020 19:22:49
Subject: late delivery ticket ID 988136

Problem Statement: late delivery
Order Date :Apr 21, 2020
Order ID: 6484837560
Tracking ID: 45952265144
Assistance Required: Need urgent delivery.

Issue Description: the customer has placed his order on Apr 21, 2020 with the order id 6484837560, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order.

please do needful.
Best regards
Ammar asif

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