Subject: RE: Missing items) 6474917534
From: Sachin Maheshwari <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, ArishLaila <[email-masked]>, Suvadeep Saha <[email-masked]>, Sree Adhikessavan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 21 Jun 2020 04:31:21 +0000

Process manual refund.

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<http://www.babyshopstores.com/> I www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, June 20, 2020 8:02 PM
To: ArishLaila <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Escalations Dxbteam <[email-masked]>; Sachin Maheshwari <[email-masked]>
Subject: Re: Missing items) 6474917534

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 12 June, 2020 16:50:09
Subject: Re: Missing items)

Hi Team,

Problem Statement: (Missing items)

Order Date : 30/03/2020

Order ID: 6474917534
Tracking ID: 290082393462 - 290082648524
Assistance Required: Need missing item

Issue Description: Customer placed order for 11 items but as per the customer he/she has only received 4 items, Under the consignment details we can see that all 11 items has been shipped/Delivered from our side.

Customer history: 7 ITEMS OUT OF 11 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY.

The missing item is
 161756760          Juniors Textured Blanket - 76x102 cms                                  SAR 26
157090535          Juniors Dual Tone Blanket                                                        SAR 26
161663230          Giggles 3-Piece Bamboo Baby Wrap Set - 117x117 cms         SAR 61
162346325         - Juniors Printed Polo Neck Dress with Short Sleeves              SAR 42
162205981          Giggles Sherlin Textured Dress with Short Sleeves                  SAR 44
161648978           Juniors Pillow with Sheep Applique Detail                                SAR 26
162084634          Juniors Embroidered Patch Receiving Blanket - 76x102 cms    SAR 26

Regards,
Shafeeque
________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 1 June, 2020 18:55:14
Subject: Missing items)

Hi Team,

Problem Statement: (Missing items)

Order Date : 30/03/2020

Order ID: 6474917534
Tracking ID: 290082393462 - 290082648524
Assistance Required: Need missing item

Issue Description: Customer placed order for 11 items but as per the customer he/she has only received 4 items, Under the consignment details we can see that all 11 items has been shipped/Delivered from our side.

Customer history: 7 ITEMS OUT OF 11 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY.

The missing item is
 161756760
157090535
161663230
162346325
162205981
161648978
162084634

Regards,
Shafeeque

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