Subject: Re: Late delivery: Case id - 970669, Order ID: 7679571595
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], dominic arackal <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 20 Jun 2020 09:33:14 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 12 June, 2020 14:49:14 
Subject: Late delivery: Case id - 970669, Order ID: 7679571595 

Hi Team, 

Please let us know if we are going to deliver the shipment as the customer is getting very upset now. 

Problem Statement: Late Shipping 

Case id - 970669 
Order Date: Apr 24, 2020 
Order ID: 7679571595 
Tracking ID: No consignment 
Assistance Required: Need Urgent Delivery 

Issue Description: The customer placed the order on Apr 24, 2020 and till now he has not received the order. As per the hybris the order is not shipped yet. 

Regards, 
Manish