Subject: Re: Payment issue
From: Shakeeb Arsalan <[email-masked]>
To: Mykel Nakhnoukh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 20 Jun 2020 09:20:15 -0700 (MST)

Hi Mykel, 

Regarding this issue inform the issue that we have received the amount once only, and if the amount has been deducted twice then he has to raise objection through his bank and they will assist him. 

Regards 
Shakeeb 

From: "Mykel Nakhnoukh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 12 June, 2020 16:17:36 
Subject: Payment issue 

Hi team, 

the customer claims the payment deducted from his account Twice. 

Order Date : Jun 5, 2020 
Order ID: 8386267229 
Tracking ID: 202006081616480 

Please check if she is right and initiate the refund. 

Best regards, 
Maykel