Subject: Re: Item has needles in it.
From: Shakeeb Arsalan <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Sat, 20 Jun 2020 08:43:12 -0700 (MST)

Hi Nikhil, 

Pls provide the customer 25 SAR compensation voucher valid for 1 month, apologise to him and promise that will not happen again 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Friday, 12 June, 2020 18:54:36 
Subject: Item has needles in it. 

Dear Team, 
Ticket 1155394, Order ID 9784978350, 2 pcs of needles are there in the cloth. Customer has shared the images of the same. Also, the customer has removed the tag and washed the clothes as well. The cost is AED 39.00. What can be done. 

Kindly advise. 

Regards, 
Nikhil