Subject: Re: Refund issue
From: Shakeeb Arsalan <[email-masked]>
To: Hafizullah Lsm <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 20 Jun 2020 07:50:24 -0700 (MST)

Hi Hafizullah, 

Ask the customer to provide bank statement from 24th of may till the current date confirming that he did not receive the amount so we can share the same with our finnce tem. 

Regards 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 20 June, 2020 12:58:21 
Subject: Refund issue 

Hi Team 

Problem Statement: Refund issue 

( REFUND SUCCESSFUL BUT CUSTOMER IS COMPLAINING THAT HE DID NOT RECEIVE THE AMOUNT ) 

Order Date : Apr 9, 2020 
Order ID: 6479524369 
Tracking ID: 290084612852 
Assistance Required: Need to check this order and refund 

Issue Description: The refund done successful on 24/05/2020 but the customer is complaining that he did not receive the amount so we request you to check this order on a priority basis, 

Regards 
Hafizullah