Subject: Re: missing item ticket ID 1053539
From: Shakeeb Arsalan <[email-masked]>
To: sachin maheshwari <[email-masked]>
Cc: Arish Laila <[email-masked]>, Jed Conlocops2 <[email-masked]>, ramesh gottimukkala <[email-masked]>, sree adhikessavan <[email-masked]>, Ammar Asif <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 20 Jun 2020 06:58:08 -0700 (MST)

Hi Sachin, 

Problem Statement: missing item 
Order Date : Apr 17, 2020 
Order ID: 6483148501 
Tracking ID: S000954147787 
Assistance Required: need urgent refund of missing item. 

Issue Description: With the reference order ID 6483148501 and tracking ID S000954147787, the customer has placed his order on Apr 17, 2020. Now the customer has received incomplete order. 
he is looking for his missing item. 
160810882 - - Juniors Air Hockey Game Set SAR124.00 
Customer history : the customer is with us since Nov 2019 and is having 4 completed orders with us, it is his first time with such complain. 

Issue has been escalated to the WH but they did not get back to us. 

kindly look into the concern and Advise. 

Best regards 
Shakeeb 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Arish Laila" <[email-masked]>, "Jed Conlocops2" <[email-masked]>, "ramesh gottimukkala" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Ammar Asif" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, 12 June, 2020 23:09:12 
Subject: missing item ticket ID 1053539 

Hi Team, 

Kindly assist us on below case. 

Regards, 
Fauzan 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 2 June, 2020 17:23:45 
Subject: missing item ticket ID 1053539 

Problem Statement: missing item 
Order Date : Apr 17, 2020 
Order ID: 6483148501 
Tracking ID: S000954147787 
Assistance Required: need urgent refund of missing item. 

Issue Description: With the reference order ID 6483148501 and tracking ID S000954147787, the customer has placed his order on Apr 17, 2020. Now the customer has received incomplete order. 
he is looking for his missing item. 
160810882 - - Juniors Air Hockey Game Set SAR124.00 

kindly look into the concern and do needful. 

Best regards 
Ammar Asif