Subject: Re: SADAD refund/ 6477674958
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 20 Jun 2020 06:53:29 -0700 (MST)

Hi team, 

The customer is chasing for the refund. 
kindly help. 

Thanks. 

From: "Mohammed Athar" <[email-masked]> 
To: "Malik Ismail" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Asjad Hussain" <[email-masked]> 
Sent: Sunday, 7 June, 2020 14:45:23 
Subject: RE: SADAD refund/ 6477674958 

Hi Malik, 

	

Date 	

HijraDate 	

Time 	

Description 	

Remarks 	

Credit 

05/04/2020 	

12/08/1441 	

01:16 	

Merchant Payment 	

P1000000000004650973/QXZ5CT41586038311882 Payment 	

222.34 

Thanks & Regards, 

Athar Mohammed, 

From: Malik Ismail <[email-masked]> 
Sent: Friday, June 5, 2020 3:08 PM 
To: Shakeeb Arsalan <[email-masked]>; Mohammed Athar <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Asjad Hussain <[email-masked]> 
Subject: RE: SADAD refund/ 6477674958 

Hi [ mailto:[email-masked] | 
@Mohammed Athar ] , 

Please confirm if amount captured successfully. 

Tnx P1000000000004650973 

Date 05-04-2020 

Amount SAR 225.90 

Regards, 

Malik 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, June 5, 2020 3:56 PM 
To: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Asjad Hussain < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: SADAD refund/ 6477674958 

External email sender, please take precaution. 

​_ 

Hi team, 

The transaction id of the SADAD is: P1000000000004650973 

Kindly check and do the needful. 

Regards, 

Shakeeb 

From: "Malik Ismail" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Asjad Hussain" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 20 May, 2020 17:38:41 
Subject: RE: SADAD refund/ 6477674958 

Hi Shakeeb, 

Please get SADAD Tnx ID. 

Regards, 

Malik Ismail 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, May 20, 2020 4:06 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Asjad Hussain < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: SADAD refund/ 6477674958 

External email sender, please take precaution. 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 

Shakeeb 

From: "Asjad Hussain" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 16 May, 2020 14:31:15 
Subject: SADAD refund/ 6477674958 

Hi team, 

with reference to order number: 6477674958 

The order was cancelled on validation after the amount was captured and the same not been returned to the customer's account and the customer has provided the bank details as following. 

Bank Name: Al-Rajhi Bank, Taif / current account 

Account number: 477608010218323 

IBAN: SA0580000477608020218323 

Kindly check and do the needful. 

Regards, 

Asjad. 

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