Subject: Re: late delivery ticket ID 1004352
From: Shakeeb Arsalan <[email-masked]>
To: Support <[email-masked]>, Aessam <[email-masked]>, nali <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ammar Asif <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 20 Jun 2020 06:27:51 -0700 (MST)

Hi Team, 

Please update us regarding the shipment below, 
if the order is not going to be delivered, Please return it to our side so we can refund the customer. 
The case is pending since long time and the customer is chasing us. 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Support" <[email-masked]>, "Aessam" <[email-masked]>, "nali" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ammar Asif" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 16 June, 2020 22:20:55 
Subject: Re: late delivery ticket ID 1004352 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 13 June, 2020 18:28:38 
Subject: late delivery ticket ID 1004352 

Problem Statement: late delivery 
Order Date : Apr 30, 2020 
Order ID: 6487693956 
Tracking ID: S001154763132 
Assistance Required: Need urgent delivery. 

Issue Description: the customer has placed his order on Apr 30, 2020 with the order id 6487693956, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. 

please do needful. 

Best regards 
Ammar asif