Subject: RE: Need Proof Of Delivery-"9778183705"
From: "Shipa Delivery Support ([email-masked])" <[email-masked]>
To: [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 20 Jun 2020 03:19:18 -0700 (PDT)

Dear All,

As per our system the order has been delivered successfully. Please confirm again from your end.

Best regards

Ahmad Alqatawna

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>

Sent: 5/6/2020 9:19 PM GMT+04:00

To: [email-masked]; [email-masked]

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: Need Proof Of Delivery-"9778183705"

Hi Team,

Kindly share the POD for the below order.

Tracking ID: S000990981203

Order ID: 9778183705

Thank you for your help.

Regards,

Fauzan

From: "Abhishek Sisodia" <[email-masked]>

To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>

Sent: Wednesday, 3 June, 2020 16:22:50

Subject: Need Proof Of Delivery-"9778183705"

Hi Team,

Please look into this case as there has been no response from the concerned team after multiple escalations.

Problem Statement: Wrong Delivery Confirmation

Order Date: Apr 16, 2020

Order ID: 9778183705

Tracking ID: S000990981203

Delivery Date: May 03, 2020

Assistance Required: Need Proof Of Delivery

Issue Description: The Customer hasn’t received the order 9778183705 yet.

The customer keeps on coming back to ask for his shipment as it still is undelivered.

Thanks for your assistance.

Regards,

Abhishek Sisodia