Subject: RE: POD order# 6479726941
From: "Shipa Delivery Support ([email-masked])" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 20 Jun 2020 02:47:15 -0700 (PDT)

Dear All,

As per our system the order has been delivered successfully. Please confirm again from your end.

Best regards

Ahmad Alqatawna

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>

Sent: 9/6/2020 8:05 PM GMT+04:00

To: [email-masked]; [email-masked]; [email-masked]

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: Re: POD order# 6479726941

Hi Team,

Kindly assist regarding the following concern.

Regards

Shakeeb

From: "Fauzan Ahmad, Musalman" <[email-masked]>

To: "Support" <[email-masked]>

Cc: "Apoorv Joshi" <[email-masked]>, "Algaili Ahmed" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>

Sent: Friday, 24 April, 2020 16:50:57

Subject: POD order# 6479726941

Hi Team,

With reference to tracking ID: S000841352464

Order: S000841352464

Could you please share POD and customer ID. as customer claiming that he has not received the order.

Regards,

Fauzan

From: "Algaili Ahmed" <[email-masked]>

To: "Apoorv Joshi" <[email-masked]>

Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>

Sent: Tuesday, 21 April, 2020 13:31:17

Subject: POD order# 6479726941

Hi Team,

Please assist with this issue as the customer claimed he has not received his order, the POD was requested and Shipa team confirmed the order was delivered from their end.

Please have look for the case:

Hi Team,

Problem Statement: What is the issue (Proof of delivery) Courier Team

Order Date : Apr 10, 2020

Order ID: 6479726941

Tracking ID: S000841352464

Assistance Required: Need POD

Issue Description: The consignment show the order has been delivered but the customer is still insisting not receiving the order, kindly share us with the POD.

Regards,

Algaily