Subject: RE: missing item 6485216652
From: "Shipa Delivery Support ([email-masked])" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 19 Jun 2020 11:56:21 -0700 (PDT)

Dear All,

Please confirm how many boxes were dispatched from your side and how many the customer has received.

Best regards

Ahmad Alqatawna

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>

Sent: 7/6/2020 6:52 PM GMT+04:00

To: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: RE: missing item 6485216652

Pls process manual refund & close the case.

Regards,

Sachin Kumar

Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412

India Mobile: +91 85860 04494

UAE Mobile:+971 56 408 0342

[email-masked]

www.babyshopstores.com I www.landmarkgroup.com

From: Shakeeb Arsalan <[email-masked]>

Sent: Sunday, June 7, 2020 6:50 PM

To: Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>; [email-masked]; [email-masked]; [email-masked]

Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ammar Asif <[email-masked]>; Escalations Dxbteam <[email-masked]>; Sachin Maheshwari <[email-masked]>

Subject: Re: missing item 6485216652

External email sender, please take precaution.

Hi Team,

Kindly assist regarding the following concern.

assist in locating the missing item

Regards

Shakeeb

From: "Ammar Asif" <[email-masked]>

To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>

Sent: Sunday, 31 May, 2020 15:10:16

Subject: missing item ticket ID 1011404

Problem Statement: missing item

Order Date : Apr 23, 2020

Order ID: 6485216652

Tracking ID: S001084855330

Assistance Required: Need urgent rfund.

Issue Description: the customer has placed his order on Apr 23, 2020 with the order id 6485216652, but he did not receive his complete order yet, and the delivery date has already been passed. Now he is chasing us for his missing item

.159642964 - - Juniors Carry Cot

BABYSHOP

WWD

SAR265.00

please do needful.

Best regards

Ammar asif

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