Subject: Re: Late Delivery//6489199672
From: Seeta Seeta <[email-masked]>
To: Abass <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 19 Jun 2020 06:12:06 -0700 (MST)

Hi Abaas, 

In this case if the customer has not received the order so how he returned the items to the store. 

Return Requests 

Return Request Number 
RMA 
Time created 
Voucher Code 
PG Value 
RV Value 
Cash Value 
My Credit 
COD Non Refund Value 
Voucher Non Refund Value 
Delivery Cost 
Partner Tracking ID 
Agent Name 
Delete 

+ 
	
03858826 
	
23821685 
	
6/2/20 1:30 PM 

85 
	
0 
	
0 
	
0 
	
0 
	
0 
	
0 

RTS User 

	Delete 	

		

Payment Transactions 

Time 
Type 
Request id 
Amount 
Transaction status 
Transaction status details 

+ 
	
5/5/20 11:16 PM 
	
AUTHORIZATION 
	
6489199672 
	
SAR879.00 
	
ACCEPTED 
	
909813 

+ 
	
5/11/20 2:22 PM 
	
CAPTURE 
	
6489199672 
	
SAR879.00 
	
ACCEPTED 
	
SUCCESFULL 

+ 
	
6/2/20 1:30 PM 
	
REFUND_FOLLOW_ON 
	
6489199672 
	
SAR85.00 
	
ACCEPTED 
	
SUCCESFULL 

Thanks & Regards, 
Seeta Kunwar 

From: "Abass" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 19 June, 2020 16:15:38 
Subject: Late Delivery 

ticket #1112657 

Hi Team, 

Problem Statement: Late Delivery 
Order Date : 05/05/2020 
Order ID: 6489199672 
Tracking ID: FP05110001421 
Assistance Required: Need Urgent Delivery 
Issue Description: The order was shipped from our side on 11/05/2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis. 

Regards, 
Abass