Subject: RE: refund/6453216477
From: Mohammed Athar <[email-masked]>
To: Malik Ismail <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Asjad Hussain <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Fri, 19 Jun 2020 10:40:12 +0000

Hi Malik,

The below refund is under the process of online bank transfer will confirm you once the refund is done.

Thanks & Regards,
Athar Mohammed,

From: Malik Ismail <[email-masked]>
Sent: Thursday, June 18, 2020 12:33 PM
To: Mohammed Athar <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Asjad Hussain <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: refund/6453216477

Hi Athar,

Please confirm if refund done for 6453216477.

Regards,
Malik Ismail
From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 31, 2020 5:40 PM
To: Mohammed Athar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: refund/6453216477

Hi Athar,

The correct IBAN SA36 1000 0026 6668 3000 0109

Regards,
Malik Ismail
From: Mohammed Athar <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 31, 2020 5:32 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: refund/6453216477

Hi Malik & Team,

The IBAN in hybris is SA36 1000 0026 6663 0000 109 only 23 digits, Please confirm the correct IBAN will process this on priority.

Thanks & Regards,
Athar Mohammed,

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 28, 2020 5:54 PM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohammed Athar <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: refund/6453216477

Hi @Mohammed Athar<mailto:[email-masked]>,

Please process refund ASAP.

6453216477 – Ticket 04626728

Regards,
Malik Ismail
From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 28, 2020 6:51 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: refund/6453216477

External email sender, please take precaution.
Hi Team

Any update ?

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 11 April, 2020 14:51:51
Subject: Re: refund/6453216477

Hi Team,

This case is pending since long time, Bank details had been updated on Hybris, when the transfer  will be done.

Regards
Shakeeb

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 8 April, 2020 13:45:31
Subject: refund/6453216477

Hi team,

With reference to order number: 6453216477
order date: Nov 22, 2019
Return Tracking id: 34185054779650

The customer raised a return request for one item on 12/19/19 and he returned the same but the refund has not been initiated successfully it is still in progress and the customer has provides us the bank details as follow.

Name:  Najlaa Al-Harthy
Bank:  Al Ahly Bank
Branch: Najran
A/N : 26666830000109
IBAN : 3610000026666830000109

Kindly do the needful.

Regards,
Asjad.

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